Privacy Policy

Privacy Policy

Introduction

Welcome to https://exotic-car-collision-specialist.dentrepair-talk.com (hereinafter referred to as “Exotic Car Collision Specialist” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding data collection, usage, and disclosure, adhering to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection Statement, and California Business and Professional Code (CPA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practices Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://exotic-car-collision-specialist.dentrepair-talk.com
  2. All applications, services, and products offered under our brand
  3. Interactions on any linked third-party platforms or services accessed through our website (please note that these external sites have their own privacy policies)

Processing Activities

This policy outlines our data handling practices when:

  1. You use our applications, access our services as an authorized user, or interact with our website.
  2. You visit any of our online properties linked to this Privacy Statement.
  3. You communicate with us via emails, calls, texts, or newsletters.

Personal Data Collection

We collect various categories of personal information (hereafter “Personal Data”) to enhance your experience and provide tailored services. The types of data we gather include:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases or subscriptions.
  3. Financial Information: Banking information (if provided) for secure financial transactions.
  4. Purchase Information: Items bought from us, order history, and associated details.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers to recognize your device when you interact with our applications.
  6. Location Data: Geographic location data provided by your browser or device settings to offer location-based services (if enabled).
  7. Feedback: Your responses to surveys, feedback forms, and product reviews to improve our services.
  8. Social Media Information: Data from social media platforms when you choose to log in through these accounts for seamless integration.
  9. Product Information: Details about products or services that interest you, including preferences and interaction history.

We collect this data using various methods: user input forms, browsing activities, cookies (as detailed below), third-party service providers, and secure data transmission channels. Additionally, we may receive Personal Data from third parties who assist us in our operations, always respecting their respective privacy policies.

Cookies

We employ cookies and similar technologies to enhance your experience on our website and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  • Preference Cookies: Remember user preferences to offer a personalized experience.
  • Analytics Cookies: Used by us or third-party services to track website usage, analyze trends, measure performance, and understand user behavior.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize your data to ensure it is no longer identifiable. Our retention periods vary depending on the type of data and its use:

  • Financial records are kept for an extended period due to legal requirements.
  • Purchase history may be retained for billing and record-keeping purposes.
  • Other personal data will be deleted or anonymized as soon as it is no longer needed for the original purpose.

Security Measures

We prioritize the security of your Personal Data and implement robust measures to protect it:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our internal teams have access to personal information only when necessary, and all employees are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or target Personal Data from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify this issue.

Your Rights (depending on your location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal information:

  • Access: You have the right to request access to the Personal Data we hold about you.
  • Rectification: You can ask us to correct or update any incomplete or inaccurate data we have collected from you.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal information.
  • Restriction: You might be able to limit our use of your data in specific situations.
  • Portability: You may receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: You have the right to object to the processing of your personal data for certain purposes, including marketing or direct sales.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
  • Data Appeals/Complaints: You have the right to file an appeal or complaint with a relevant supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For questions, comments, or data-related requests, please contact us:

  • Email: [email protected]
  • Mailing Address: Exotic Car Collision Specialist, Privacy Team, [Your Address]